IS SHIPPING FREE?

Yes, Shipping is Free.

1.HOW LONG WILL MY ORDER TAKE TO DISPATCHED?

We just need no longer than 1 to 3 business day to deal with your order.

Please contact us firstly (contact@Toylux.shop) for more details.

2.HOW LONG WILL MY ORDER TAKE TO SHIP?

Usually shipping time takes 2~5 working days after dispatch to be delivered in the United States.

During rush days, please estimate extra 5 business days more than usual.

3.CAN I TRACK MY ORDER?

5 working days after your parcel is shipped, you will receive an email with the courier’s details and your consignment number, this can be used to track your order.

4.CAN I CHANGE MY ADDRESS?

Please contact us (contact@Toylux.shop) before your item has been dispatched.

5.CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE USA ?

Please contact us (contact@Toylux.shop) to ask for the accurate reply.

For further assistance please email our customer service department at contact@Toylux.shop.

If the order is placed and a credit card authorization is released before 9:00 PM Monday through Friday, the order will be processed the same day. If the order is placed after 9:00 PM Monday through Thursday, it will be processed on the following business day.

CONTACT INFORMATION

If you have more questions please contact us.

Support: Monday to Friday: 9AM-9PM ( UTC/GMT -5 )

Company Name: DOUNIA LIMITED
Registration: 78558934

Address: RM03, 24/F, HO KING COMM CTR,2-16 FAYUEN ST, MONG KOK HONG KONG
Email: contact@Toylux.shop
Phone Number: +1 309-913-0636